We offer specific expertise in the following areas
New and Used Vehicle Sales
(retail, lease, and fleet)
- Sales processes
- Desking deals
- Compensation plans for sales personnel
- Inventory controls
- Merchandising and advertising
- Recruiting, hiring and training
- Expense controls
- Sales management
- DMS services
- Customer retention
- CRM solutions
- Business development center (BDC)
Parts and Service
Sales and Controls
- Service sales processes
- Customer retention
- Follow-up systems
- Scheduling and appointments
- Maximizing productivity and efficiency
- Improving service absorption
- Reducing comebacks
- Improving customer survey response rates
- Merchandising and advertising
- Compensation plans for parts and service personnel
- Reducing parts obsolescence
- Increasing inventory turns systematically